Cancellations are only effective upon WIWP receiving a written cancellation notification, signed by the client. Deposits and payments are used to secure and pay for the client’s accommodations, transportation, guides, internal flights and all aspects of the client’s trip and are non-refundable. 

We understand that conflicts arise, so if you need to cancel and if WIWP fills your spot at full price prior to the due date of the final payment, a refund, less a 20% administration fee and less any non-refundable air tickets purchased, single supplement, etc. may be issued; however, there are no guarantees. We strongly recommend purchasing trip insurance, in most cases this will be your only opportunity to recoup non-refundable fees. 

In the event a client fails to join a safari/tour/workshop, join it after departure or leave it prior to its completion, no tour fare refund will be made. Some airfare may be non-refundable and WIWP is not responsible for providing a refund for any penalties or non-refundable airfare. There will be no refunds from WIWP for any unused portions of the tour. The above policy applies to all travel arrangements made via WIWP. 

CHANGE IN TOUR/WORKSHOP: 

WIWP will make every attempt to operate a safari/tour/workshop once confirmed, but will reserve the right to cancel and/or change a trip at our sole, reasonable discretion at any time due to insufficient bookings, unsafe or undesirable travel conditions for the participants and/or reasons beyond its control, such as: strikes, wars, acts of God, acts of government, civil unrest or any other cause whatsoever, that may make operation of the tour impossible, illegal, or inadvisable. 

In the event that WIWP changes or postpones the date(s) or itinerary of any safari/tour/workshop due to any reason set forth above, then no refund shall be due to the client. 

In the event that WIWP cancels the tour, then all tour payments received from the client shall be refunded, and said refund will be the limit of WIWP’s liability. WIWP is not responsible for any expenses incurred by clients in preparing for the trip, including non-refundable or penalty-carrying airline tickets, special clothing, visa or passport fees, or other tour-related expenses.